Privacy Policy
This policy explains how Genova Store collects, uses and protects your information when you browse, place orders or contact support.
Information We Collect
We may collect information you provide directly, including your name, shipping address, billing details, email address, phone number and order information. We may also collect technical information such as browser type, device data and basic usage analytics.
How We Use Your Information
Your information is used to process orders, provide customer support, communicate order updates, improve website performance and meet legal or regulatory requirements. We do not sell your personal information.
Payment and Security
Payment transactions are processed through secure providers. Genova Store does not store full payment card numbers on its own systems. We apply reasonable administrative and technical safeguards to protect personal data against unauthorized access.
Shipping and Service Providers
We share only the necessary information with shipping carriers, payment processors and service providers required to fulfill your order and provide support. These providers are expected to handle data in accordance with applicable privacy standards.
Cookies and Analytics
The site may use cookies or similar technologies to improve user experience, maintain session functionality and understand site usage. You can control cookie behavior through your browser settings.
Data Retention and Updates
We retain personal data only as long as needed for business, operational and legal purposes. Policy updates may be published at any time, and continued use of the site after updates indicates acceptance of the revised policy.
Contact
For privacy-related questions, please contact our support team through the support page.
Contact Support →